If the payment card has been blocked, it means that Travel Union is suspecting an unauthorised purchase with your card. Please log in to the App to review the most recent activity. If all the transactions were made by you, simply unblock the card in your account settings.
If, unfortunately, a few of the transactions are unfamiliar, you will have to order a new payment card. In addition, we kindly ask you to get in touch with us at firstname.lastname@example.org or via Live Chat in our App.