Payment Card

Card Ordering & Activation

• How to order a payment card?
• How to activate myTU card?
• My card has not been delivered

Card Payments

• How to access my card details via the mobile application?
• I see an unknown card payment in my statement
• How to ensure your internet payments are successful?
• My card's chip or contactless payment is not working

Cash Transactions and ATM's

• Cash withdrawal fees and limits
• ATM operations

Card Security

• What to do if my card was lost or stolen?
• I forgot my card's PIN
• Unauthorized card payment was charged from my account