Someone Wants to Give you a Lot of Money

Be cautious if someone you do not know offers to give you a large amount of money, a valuable gift, an inheritance, an investment opportunity, or easy earnings.

These offers are often scams designed to make you send money, share sensitive information, or use your account to move funds for someone else.

1. How These Scams Work

Fraudsters may contact you through social media, messaging apps, dating platforms, email, or online marketplaces. They may promise money for little or no effort, then ask you to pay a fee or move money through your account.

Common examples include:

• Prize or inheritance scams: You are told that you have won money or are entitled to an inheritance, but must first pay a tax, release fee, or administration fee.
• Romance scams: Someone you meet online gains your trust and later asks for money or help receiving or transferring funds.
• Job or task scams: You are offered easy online work, then asked to deposit money to unlock earnings or increase your commission.
• Account-use scams: Someone offers you a payment or commission in exchange for receiving, withdrawing, or transferring money for them.

2. Warning Signs to Look Out For

• Too good to be true: Unrealistic earnings, guaranteed investment returns, or unexpected windfalls for little or no work.
• Upfront payment required: You must pay a fee, tax, deposit, or insurance before you can receive the promised money.
• Pressure and secrecy: The person asks you to keep the transaction secret from your family, friends, or myTU Support.
• Third-party fund routing: You are asked to receive money into your account and forward it by bank transfer, payment app, or cryptocurrency.
• Account borrowing: Someone asks to use your myTU account, cards, or login credentials to receive payments on their behalf.
• Unverifiable identity: The person communicates only through messaging apps, refuses to verify their identity, or provides inconsistent information.

3. How to Protect Yourself

• Do not send money to claim a prize, gift, inheritance, payment, or investment return.
• Do not receive, transfer, withdraw, or send money for someone you do not know and trust.
• Do not share your full card details, passcode, one-time verification code, PIN, or CVV/CVC.
• Do not let someone else use your myTU account or card.
• Do not open links or download files sent by an unknown person.
• Take time to verify an offer independently before taking any action.

4. What to Do If You Suspect a Scam or Already Received Money

1. Stop all communication immediately: Do not reply, send money, or follow further instructions.
2. Do not forward, withdraw, or use unexpected funds: If money arrives from an unknown source or at the request of an online contact, leave it untouched and contact myTU Support immediately.
3. If you shared card details or believe your card has been compromised: Open the myTU app, go to Cards, select the affected card, and tap Block. Then permanently terminate the card and contact myTU Support.
4. Contact myTU Support:
   • Use in-app chat through the myTU app; or
   • Email support@mytu.co.