Payment processing issues and delays

Here are a few main reasons why you might be experiencing issues and delays when making a payment:

Your payment is still being processed: If the amount has already been deducted from your account but has not appeared in the recipient's account, please allow more time for the transaction to be finalized. While all transfers typically occur in real-time, occasional delays can happen. Additionally, ensure you have completed all required security steps to authorize the payment. Please note that weekends and bank holidays can affect processing times.

Exceeded limits: The payment will not be processed if it exceeds the transaction limit set in the app. Additionally, ensure that your account has sufficient funds for the transfer to be successful.

Routine checks: Sometimes a payment may be held for a longer period to verify its origin and recipient. This is done to ensure no fraudulent transactions are approved.