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  1. Travel Union: Help Centre
  2. My Account

My Account

Personal information

  • How to change my address, phone number, or email?
  • What if my ID or personal circumstances have changed?
  • How to find my IBAN or account number?

Managing account

  • How to set my app's language?
  • What to do if my payment card has been blocked?
  • What to do if my account has been blocked?
  • Can I manage my spending?
  • I want to close myTU account

Security

  • How to protect my account?
  • I forgot the PIN for my app
  • I forgot my card's PIN
  • How to change my Passcode or Secure Signature?
  • What to do if my card was lost or stolen?
Travel Union: Help Centre
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