My Account

Personal information

• How to change my address, phone number, or email?
• What if my ID or personal circumstances have changed?
• How to find my IBAN or account number?

Managing account

• How to set my app's language?
• What to do if my payment card has been blocked?
• What to do if my account has been blocked?
• Can I manage my spending?
• I want to close myTU account

Security

• How to protect my account?
• I forgot the PIN for my app
• I forgot my card's PIN
• How to change my Passcode or Secure Signature?
• What to do if my card was lost or stolen?